RAIC Indonesia

Refugee and Asylum Seeker Information Centre

Easing the burden for people fleeing persecution

We’re a refugee-founded and refugee-led organisation, working alongside refugee and asylum seeker communities in Indonesia since 2017.

Who we are

RAIC was started in 2017 by refugees living in Indonesia. Many of our team bring their own experience of displacement to the work, and we believe the people closest to that experience are best placed to find the solutions that will make the biggest difference.

We work in Jakarta and the Cisarua and Bogor area, where many urban refugees live. Our community includes people from Afghanistan, Iran, Iraq, Somalia, Sudan, Ethiopia, Syria, the Democratic Republic of the Congo and beyond.

RAIC is a registered organisation in both Indonesia and Canada.

We want a world where every refugee and asylum seeker has the information, resources and opportunities to take part in the decisions that shape their lives.

RAIC staff, volunteers and community members smiling together in a group photo

Why our work matters

Indonesia hasn’t signed the 1951 Refugee Convention. Thousands of refugees live here with few protected rights and very little support, often waiting many years for a long-term solution.

Services are stretched, and barriers like language, cost, discrimination and movement restrictions mean many people miss out on help altogether. RAIC works from within the community to close some of those gaps.

Support our impact

Our work

Since 2017, our work has included:

Community members sitting in a circle on floor cushions in the Cope room, sharing and listening

Cope

Peer-led mental health and psychosocial support, offered in community languages, online and in person.

A RAIC caseworker going through resettlement forms with a community member

Solutions

Information, advice and practical help for refugees navigating legal processes and long-term options such as private sponsorship.

Volunteers packing RAIC food and hygiene packages

Basic needs

Food and hygiene packages, access to preventative health care, and emergency medical and housing assistance.

A RAIC team member recording a podcast

Advocacy

Working through regional and global networks for more funding and decision-making power for refugee-led organisations.

Our networks

RAIC is a member of the Resourcing Refugee Leadership Initiative (RRLI), a coalition of refugee-led organisations working to shift funding and decision-making power to refugee leaders.

Learn more about RRLI

Get involved

We can’t do this work alone. Here are a few ways to work with us.

Two RAIC team members working together at a desk in the Jakarta office

Partner with us

We work with organisations, refugee-led movements, businesses, philanthropists and individuals who share our vision. That might look like funding, advocacy, training, workplace giving or in-kind support.

Talk to us about partnering

RAIC volunteers preparing branded paper bags for distribution

Volunteer

If you’re a refugee or asylum seeker living in Indonesia, you’re welcome to volunteer with our programs on the ground. We also have remote roles for people anywhere in the world, including translation, communications, fundraising and events.

Ask about volunteering

A RAIC speaker addressing a community event with a microphone

Book a speaker

Our speakers share first-hand perspectives on displacement in Indonesia, including refugee leadership, mental health, legal processes, and the right to work and education. We ask for at least a month’s notice, and may request a fee to help cover costs.

Request a speaker

A young woman holding a hand-painted sign reading Trust and invest in RLOs

Fundraise for us

Run a challenge, host an event, or ask friends to give for your birthday. Whether you’re an individual, business or community group, we’ll help you get started.

Start a fundraiser

Get in touch

Whether you’d like to partner with us, support our work or learn more, we’d love to hear from you.

admin@raicindonesia.org